Maintenance Request | Keller Real Estate Group

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Please use the Online Request Form below or call us at 608-227-6543 to request a non-emergency maintenance.

If it is during office hours and is an emergency, please call the office, 608-227-6543. If it is after hours, and is an emergency, please call 608-720-0360.

To determine if your situation is an emergency, please see list below.

Emergency Conditions:

No heat (November – March)
Water leaks or flooding
Broken toilets (if it is the only bathroom) – Buy and use a plunger first!
Broken/inoperable door lock
Anything that may harm or injure a resident
Natural gas leaks: Call MG&E at 608-252-7111
Fire or smoke: Call 911

*After hours lockouts are charged $80.*

Fields marked with an asterisk (*) are required.
Which Location is your Maintenance Request for?*
Email Address:*
Name:*
First Last
Address:*
Street Address Address Line 2 City State ZIP Code
Apartment Number:*
Phone:*
Which room in the apartment?*
Maintenance Request (please be specific):
Acknowledgement of Permission to Enter*
- Submission of this maintenance request constitutes permission to enter apartment between 8:30 AM - 5 PM, Monday through Friday. (Please check box.)

What Our Residents Say

I have had a wonderful experience at Avenir and so grateful for the opportunity to have stayed for 2 years in my favorite building in Madison. Being from a family who does something very similar, I notice how all of you go out of your way and do so much for all the residents at Avenir. You all go way above and beyond...

-Resident of Avenir,

...The quality Keller provides is unparalleled, and everyone has been so friendly and professional, especially Tonia, and Elizabeth....

-LC from Avenir,

The reason for my rating after living at the Avenir for 9 months: There's not much need for a car!! 1. Bus stop outside of building and a few others within a block away. 2. Bcycle access 2 blocks away along the bike path. 3. Two blocks from 'Center Market' grocery store and 4-5 blocks from a 2nd grocery store on University Ave., 1 block from a CVS, and 1...

-,

In the one year anniversary of my move to DeForest Town Square, I want to thank you for all you and your staff do to run the apartment complex. It is clean, quiet and everything works. It's a nice place to live.

-Manuel ,

Thank you for the opportunity to live at ### W. Wash these past three years. When I moved to Madison I knew that I wanted to live downtown to get the "full experience". My apartment was perfect for that and for this chapter of my life. Thank you and much appreciation!

-Taylor P,

I just wanted to say thank you to you and your staff for how quickly our concerns were addressed last week. We truly enjoy living here at ### W. Washington and a big reason for that is the attention to detail and professionalism we've experienced with everyone at Keller, thank you.

-Vince,

We would like to thank you for the exceptional management, apartment and convenience during our time here in the DeForest Town Square Apartments. We could not be happier with everything that you do here, it is a great complex to live in.

-Mallory & Becky,

I’ve had a great experience living here. It’s a good price for living downtown, but the trade off is that the apartment is a bit older. My apartment is spacious and has everything I need. Dan has been flexible and responsive in arranging my lease. Would recommend.

-David JB,

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